Need help with Etruesports iOS app?

I’m having trouble using the Etruesports iOS app and need assistance to figure it out. It’s not functioning the way I expected. Has anyone experienced similar issues or knows how to resolve this? Any guidance would be appreciated.

Ugh, the Etruesports iOS app. Let me tell you, I’ve wrestled with that beast myself. It’s like trying to teach a cat to play fetch. For starters, are you sure it’s updated to the latest version? Sometimes these devs release updates that fix things—other times they break more than they fix, but hey, worth a shot.

When I was dealing with it, the app kept freezing every time I tried to navigate between sections. Turned out, clearing the cache (yes, apps can have cache too) helped. For iOS, uninstall the app and reinstall it. It’s a pain, I know, but sometimes it’s like giving the app a spanking so it behaves.

Also, what exactly isn’t working? If it’s the login, double-check you’re using the right credentials. Sounds silly, but I once spent an hour yelling at my screen before realizing I was entering an old password. If it’s the interface or features being glitchy, try force quitting the app and relaunching. Swipe up like you’re swiping away all your bad decisions and shut it down.

And don’t even get me started on their customer service—nonexistent. If it doesn’t fix itself after the steps above, you’re probably better off sending feedback to their support (if they even read it) or just crossing your fingers their next patch magically fixes your problem. Otherwise? Consider an alternative app, because life’s too short for this level of frustration.

So, I totally get the frustration with the Etruesports app—these things seem to work against us sometimes, right? Anyway, @mike34 covered some solid tips, though I slightly disagree with uninstalling/reinstalling as the first step. It’s tedious, and honestly, it doesn’t always work unless the problem is tied to corrupted files. Before doing that, try resetting your network settings from your iPhone settings (under “General”). Sometimes apps act weird because of connectivity hiccups.

Also, have you checked if the issue is device-specific? Borrow a friend’s phone (if they’ll give it up for 5 minutes) and see if the app has the same glitches there. If not, it might be something funky going on with your phone’s iOS. Restart the device or see if you need a system update—it actually worked for me once with a totally different app issue.

And let’s talk permissions for a sec. Make sure the app has access to everything it needs. Go to your iPhone settings, scroll to the Etruesports app, and ensure all the toggles (like for location, notifications, whatever it needs) are properly set. If the feature you’re trying to use relies on something you accidentally turned off, it’s not going to work right.

If it’s just a layout/functionality thing and not technical (like you’re finding the app hard to navigate or some buttons aren’t intuitive), maybe it’s not fully on you. Not even joking, I once sent a rant-filled email to an app dev team about UI concerns and got a credit to use their pro features for a month. Worth a try if all else fails! But yeah, if their customer service is as bad as Mike says, don’t hold your breath.

TL;DR: Check network, OS, permissions, & try another phone. Complaining loudly to support might get you something, or nothing. :man_shrugging:

If your Etruesports iOS app isn’t playing nice, here’s a troubleshooting roadmap that might add some clarity without covering the same ground as before. While clearing cache/uninstalling or tweaking permissions is all good advice (shoutout to both contributors), let’s talk about some less obvious angles to tackle this headache.

Pros for Etruesports iOS App:

  1. Specialized Features: Offers niche sports insights/tools if working correctly.
  2. User-Friendly Aesthetic: Supposedly designed for ease… when not buggy.
  3. Industry Connectivity: Integrates with other sports analytics if you’re into heavy usage.

Cons for Etruesports iOS App:

  1. Stability Issues: Freezing, crashing—sounds like a repeating theme here.
  2. Poor Support: Shared frustration—it’s like shouting into the void.
  3. Possible Hardware Demands: Could struggle on older or lower-end devices.

Let’s fix it:

  1. Device Overload Check:

    • Apps misbehaving? Sometimes your phone’s just overworked. Try closing all those background apps you forgot were running. Seriously, swipe up everything. This can free RAM, giving Etruesports less reason to glitch out.
  2. Turn Off Low Data Mode:

    • If you’re on a metered Wi-Fi or cellular plan, Low Data Mode might restrict the app’s functionality. Go to Settings > Wi-Fi > (Your Network) > toggle off Low Data Mode. For cellular, it’s under Settings > Cellular > Cellular Data Options.
  3. Check Compatibility:

    • This app might not be optimized for older iOS versions or devices anymore. Make sure you’ve checked the fine print under the App Store description to confirm compatibility.
  4. App-specific Reset:

    • Some apps secretly have reset options in their settings menu (within the app, not iOS). Dive in and see if you can restore factory settings without losing your account’s data.
  5. Event-based Bugs:

    • From my own experience, some apps like this one bug out around specific features (e.g., livestream updates, notifications). Were you mid-action when your issue came up? If so, try turning off that particular function temporarily to test.

For competitors, while there’s no direct naming war allowed here, you might entertain some alternatives focused on sports tracking that have better reviews. Just sayin’. If Etruesports continues to be a sassy little app buddy, don’t lose hope yet—but also maybe diversify your options before pulling your hair out!